A NemKonto withdrawal is a method that allows you to receive your winnings by having them credited directly to your nominated NemKonto bank account.
NemKonto withdrawals are available to residents of Denmark that have provided their CPR number at the time of opening their Stars Account.
Please, feel free to use any of the below platforms that may be available to you.
Desktop client: To make a withdrawal, simply login to your account and click the 'Cashier' button, then select 'Withdraw'. Next, after submitting the amount to withdraw, select the 'NemKonto' option and follow the on-screen instructions.
App users: To make a withdrawal, simply login to your account and click the ‘Cashier’ button in the lobby (iOS) or the ‘Cashier’ option in the menu (Android), then select ‘Withdraw’. Next, after submitting the amount to withdraw, select the 'NemKonto' option and follow the on-screen instructions.
Web users: To make a withdrawal, simply login to your account and click the 'Account' button, then select ‘Withdraw’. Next, after submitting the amount to withdraw, select the 'NemKonto' option and follow the on-screen instructions.
Please visit our Withdrawal Policy for full information.
We use the prevailing mid-market rate provided by XE (plus a small fee if applicable) to convert your deposits and withdrawals to/from your account currency. For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.
We do not charge any fees for using NemKonto. Players are responsible for any fees charged by their bank.
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